Digitalisation Has Become a Mandatory Need for Logistics Businesses
While changes in consumer behavior due to Covid-19 pose challenges, they also present opportunities for an earlier-than-expected transformation of the logistics business in Indonesia. This transformation is driven by digitalisation, a solution to address logistical challenges and changing consumer behavior.
One significant development in logistics is the increasing demand for fresh produce and food. This growth is accompanied by a need for transparency in product delivery processes and fast, affordable service.
Digitalisation of fleet management which includes planning, monitoring, and assessment functions helps you face challenges while seizing opportunities to transform your logistics business.
Fleet Management Digitalisation Application for Logistics Optimisation
Digital technology must be leveraged appropriately within your business model to achieve a return on investment. Therefore, it's crucial to map where and how digitalisation is used, including fleet management. Here's how digitalisation can impact planning, monitoring, and evaluation within your logistics company's fleet management in Indonesia.
a. Planning
With digitalisation, you can plan more efficient routing, more productive vehicle utilisation, nearest driver assignments, and vehicle maintenance schedules based on date, kilometre, and operational duration.

b. Monitoring
Real-time monitoring of upstream and downstream shipments will reduce phone call costs, ensure goods security, and facilitate estimated arrival times, which you can share with relevant parties, including customers. This monitoring includes vehicle location and activity, driving behaviour, task completion progress, operating hours, geofences, fuel consumption, speed, odometer, refrigerated cargo temperature, and cargo door opening and closing activities.
c. Evaluation
Big Data and Artificial Intelligence (AI)-based technology provides you with detailed information and insights into fleet activity. The system will automatically generate reports containing various parameters and analyses you need. This allows you to evaluate and optimise the performance of your fleet and overall logistics operations.
Significant Impact on the Sustainability of Logistics Business
Fleet management digitisation can be achieved by utilising vehicle telematics, Big Data, AI, and the internet of things (IoT). This combination is achieved through the integration of GPS tracker hardware, Software-as-a-Service (SaaS) software, and mobile applications. Using a SaaS platform provides flexibility for you and your team to manage your fleet anytime and anywhere from an internet browser.
As a business owner, digitising fleet management will significantly benefit your logistics business in Indonesia. The significant impacts of fleet management digitisation include lower operational costs, resulting in lower service rates; increased productivity, efficiency, and delivery visibility, resulting in faster, more timely, and more transparent service; and increased customer satisfaction, which can positively impact your logistics company's image and profits in Indonesia.
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