Home Resources Blog The Digitalisation of Fleet Management Does Not Diminish the Importance of the Worker's Role

The Digitalisation of Fleet Management Does Not Diminish the Importance of the Worker's Role

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Key Takeaways:
  1. Digitalisation serves as a supporting tool, while the role of human resources remains crucial for making strategic decisions
  2. Automating assignments and administration helps workers operate more efficiently without replacing their roles
  3. AI-based performance evaluation provides accurate data for managers to empower drivers and improve their quality

Are you a fleet owner or manager planning to join the digital revolution? Start by digitising your fleet management through the implementation of a GPS-based fleet management system. Vehicle movements—as well as driver assignments—can be monitored digitally. Even with the shift to a digital system, the roles of fleet managers, drivers, administrative staff, and all personnel involved in fleet operations remain vitally important.

 

Driver Assignment

The digitalisation of job dispatch and delivery management refers to fully digital assignment systems—such as the Delivery feature from Cartrack. Fleet managers can create job details using fleet management software and delegate them to drivers, who then receive the assignments and submit proof of completion via a dedicated driver app. 

Task creation, driver assignment, task acceptance, and progress monitoring—as well as the submission of photos and signatures as proof of completion—are all handled via a digital platform. This digitalisation enables fleet managers and drivers to work more efficiently while maintaining a traceable digital record.  

 

Operational Performance Monitoring

Fleet management software incorporates Artificial Intelligence (AI) capable of evaluating your drivers. For instance, Cartrack’s Fleet Web automatically generates Driver Score reports, which assign scores based on each driver's driving behaviour. Additionally, GPS trackers can issue alerts regarding key monitoring parameters during vehicle operations. All the available data and alerts provide fleet managers with valuable insights and the convenience needed to take follow-up actions that drive fleet improvement.

 

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Fleet Administration Management

Through automation, a fleet management system alleviates the administrative workload, particularly regarding repetitive tasks. Examples include automated vehicle maintenance scheduling, which can be configured based on dates, operational duration, or mileage; reminders can be set to trigger at a specific time or mileage interval prior to the scheduled event. You can also automate administrative scheduling, such as renewals for vehicle registrations (STNK) and driver's licenses.

Furthermore, if you use Cartrack’s MiFleet feature, you can automatically verify fuel receipts. Both operational and financial fleet reports are generated automatically based on data recorded by the GPS tracker and information you input into the Cartrack Fleet Web platform. While digitalisation makes administrative tasks more efficient, the relevant personnel must still ensure that all work is executed properly and on time.

 

Digitising fleet management enables you and your team to work more efficiently and productively. This system is a tool that relies on your workforce to leverage it fully for the growth of your fleet business. Ready to start digitising your fleet management? Contact us now to get a free LIVE DEMO of Cartrack’s fleet management system!

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