EN 
ID 
Tan Soon Huah Gas Supply Pte Ltd
70+
Different EV models successfully integrated
3,300+
Business Coverage
Challenge
- Eliminate Visual Blind Spots
TSH Gas Pte Ltd lacked video evidence to verify road or in-cabin incidents, leaving the company vulnerable to potential liability issues. This also made it impossible to protect responsible drivers from false claims. - Gaps in Driver Risk Assessment
TSH Gas Pte Ltd needed an approach to identify high-risk drivers, recognise top performers, and implement targeted training programmes. The absence of granular data made it difficult to incentivise safe driving amongst drivers. - Difficulty in Building a Culture of Driver Accountability
Creating genuine driver buy-in for safety initiatives proved challenging without transparency and objective measurement. TSH Gas Pte Ltd needed a way to make drivers active participants in their own performance improvement while fostering accountability. - Ensuring Safety in Residential Areas
Transporting flammable materials requires exceptional driver discipline, and drivers of TSH Gas Pte Ltd have to navigate tight roads and manage deliveries in densely populated estates. Any incident could have serious consequences for both road users and drivers.
Solutions Implementation
TSH Gas Pte Ltd rolled out Cartrack's fleet management system, featuring integrated vision technology and performance scorecards across its entire fleet.
- Evidence and Behaviour-shaping Tools
The integrated, cloud-powered road-facing and in-cabin camera solutions provide complete visual context for every journey. They serve as a powerful behavioural deterrent and an evidence tool for future accidents and dispute resolution.
- Data-driven Driver Safety Monitoring
Driving behaviour insights allowed TSH Gas Pte Ltd to identify driver patterns and performance on speeding over the limit, aggressive cornering and harsh braking, creating transparency and a data-driven safety culture rather than relying on assumptions.
- Positive Reinforcement Through Rewards Program
Using Cartrack’s Driver Scorecard as a foundation, TSH Gas Pte Ltd implemented a rewards-based approach to safety. Drivers who maintain scores above 60 receive shopping vouchers, creating positive incentives for safe driving and healthy competition across the team.
- Targeted Coaching
Rather than generic safety lectures, TSH Gas Pte Ltd can now provide fair, evidence-based coaching to poor-quality drivers. Management can also spot drivers with declining scores and work with them closely to improve performance.
- Driver Duty Compliance
TSH Gas Pte Ltd leverages real-time fleet intelligence to streamline daily operations and ensure drivers take required breaks via hours-of-service monitoring and adhere to pre-approved safe routes, significantly minimising accident risks caused by exhaustion and risky navigation.
Customers’ Results
100% Driver Buy-in Across Fleet
through targeted coaching and positive rewards
100% Safety Target Achieved
within 90 days of scorecard implementation
82% Of Drivers Exceed Safety Benchmark
at 80 points and above
40% Reduction In Speeding Incidents
Conclusion
Having successfully brought all drivers above the 60-point threshold through their rewards-based approach, the company is now prepared to progressively raise performance standards with Cartrack's data continuing to guide improvement and create lasting behavioural change.
- Public Facilities Distribution (Utilities - Gas & Energy)
